The Impossible Made Possible


That’s partly why Ron Paulson, Grainger’s general manager of product information, began shopping for an expensive set of back-end applications to begin rebuilding a much faster, bigger, cheaper, and interactive version of the Grainger catalog on the Web. In 1998, he found a compatible partner in San Ramon, Calif.-based OnDisplay, one of a fast-growing breed of so-called online content managers that help ebusinesses automatically deliver, update, and personalize Web content to help drive transactions.

When Kids Get Lost


My 4-year-old is friendly and outgoing. He talks to everyone and wants to see everything when we are out in public. I’ve nearly lost him twice while shopping. What do I do?